Service Terms Overview
These terms govern your use of I.LuxuryEgypt services and ensure a transparent, professional relationship throughout your luxury travel experience.
Fair Terms
Clear, transparent terms that protect both you and our luxury services.
Service Agreement
Detailed outline of our luxury travel services and your expectations.
Booking Terms
Flexible booking and cancellation policies for luxury travel.
Payment Terms
Secure payment processing with clear pricing structures.
Acceptance of Terms
By accessing our website or using our luxury travel services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
These terms apply to all visitors, users, and others who access or use I.LuxuryEgypt services, including our bespoke travel planning, concierge services, and luxury accommodations.
Service Description
Luxury Travel Services
I.LuxuryEgypt provides bespoke luxury travel experiences in Egypt, including:
- Personalized itinerary planning and design
- Luxury accommodation bookings at premium hotels
- Private guided tours and cultural experiences
- VIP access to historical sites and exclusive venues
- 24/7 concierge support throughout your journey
- Transportation arrangements and transfers
Service Availability
Our services are available to travelers worldwide who wish to experience luxury travel in Egypt. All services are subject to availability and confirmation by our team and partner providers.
Booking and Reservations
Booking Process
- All bookings require written confirmation from I.LuxuryEgypt
- A deposit may be required to secure your luxury experience
- Final payments are due according to the agreed timeline
- Travel insurance is strongly recommended for all bookings
Changes and Modifications
- Changes to confirmed bookings may incur additional fees
- Modifications are subject to availability of hotels and services
- We will do our best to accommodate changes while maintaining luxury standards
- Some partner services may have their own modification policies
Payment Terms
Payment Schedule
- Deposit required upon booking confirmation (typically 30-50%)
- Final payment due 30 days prior to travel
- Payment plans available for extended luxury experiences
- All prices quoted are in USD unless otherwise specified
Accepted Payment Methods
- Major credit cards (Visa, MasterCard, American Express)
- Bank transfers for larger bookings
- Online payment platforms as agreed
- All payments are processed securely through encrypted systems
Cancellation Policy
Cancellation Timeline
- 60+ days before travel: Full refund minus 10% administrative fee
- 30-59 days before travel: 50% refund of total booking value
- 14-29 days before travel: 25% refund of total booking value
- Less than 14 days: No refund available
Special Circumstances
We understand that luxury travel plans can change due to unforeseen circumstances. We may consider exceptions for:
- Medical emergencies (with documentation)
- Government travel advisories
- Force majeure events
- Cases covered by comprehensive travel insurance
Liability and Responsibility
I.LuxuryEgypt acts as an intermediary between travelers and service providers. While we carefully select our luxury partners, we are not liable for:
- Acts of third-party service providers (hotels, airlines, local operators)
- Natural disasters, political events, or force majeure circumstances
- Personal injuries or losses during travel
- Delays or cancellations by airlines or other transportation providers
We strongly recommend comprehensive travel insurance for all luxury travel experiences.
Intellectual Property
All content on our website, including text, images, logos, and itinerary designs, is the property of I.LuxuryEgypt and is protected by copyright laws.
You may not reproduce, distribute, or use our content for commercial purposes without written permission.
Governing Law
These Terms and Conditions are governed by Egyptian law. Any disputes will be resolved through good faith negotiation or mediation in Cairo, Egypt.
If you have concerns about our services, please contact us first at: legal@i.luxuryegypt.com
Contact Information
For questions about these Terms and Conditions, please contact us:
Email: legal@i.luxuryegypt.com
Phone: +20 xxx xxx xxxx
Address: Cairo, Egypt
These Terms and Conditions were last updated: April 5, 2026